Shipping policy

Shipping Policy

Thank you for shopping at huaqianb. We are committed to delivering your order accurately, in good condition, and always on time.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after 5:00 PM (local time) will be processed on the next business day.
During peak seasons or promotional periods, processing times may be slightly extended.

2. Shipping Time & Delivery

Estimated delivery times vary depending on your location:

United States: 7–15 business days
International Orders: 10–20 business days

Please note that shipping times are estimates and not guaranteed. Delays may occur due to customs clearance, carrier issues, weather, or high order volumes.

3. Shipping Fees

Shipping fees (if applicable) are calculated at checkout.
Free shipping promotions will be clearly stated on our website.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–72 hours for tracking updates to appear in the carrier’s system.

5. Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer. These charges are determined by your local customs authority.

6. Incorrect Address

Please ensure that your shipping address is correct before completing your order.
We are not responsible for packages delivered to incorrectly provided addresses. If you notice an error, please contact us within 24 hours of placing your order.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and supporting photos (if applicable). We will work with the shipping carrier to resolve the issue.